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Cancel order

If your order has not been shipped yet, we can cancel it free of charge and refund the full amount. Enter your details below. You will immediately receive an e-mail confirming receipt, with date and time.

Request cancellation

Good to know

  1. Orders received before 15:30 are shipped the same day.
  2. You can cancel as long as your order has not been shipped.
  3. If your parcel is already on its way, use your right of withdrawal within 14 days of receipt.
  4. Refunds are made within 14 days using the same payment method.