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Cancellation request received

Thank you, we have received your request. You will immediately receive an e-mail confirming receipt, with date and time.

What happens next?

  1. We check whether your order has already been shipped.
  2. If the order has not been shipped yet, we cancel it and refund the full amount.
  3. If the order is already on its way, we will let you know how to use your right of withdrawal.
  4. You will hear from us within one working day. The refund follows within 14 days.

Questions?

Contact our customer service. Please mention your order number so we can help you right away.